Know and abide by the salon’s tardy or late policy. Many salons set a limited amount of time they allow a client to be late before they require them to reschedule. If your tardy client arrives and you have the time to take her without jeopardizing other clients’ appointments, let your client know why you are taking her even though she is a bit late.
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The act of successfully saring information between many facets to communication. You can communicate through words, voice inflections, facial expressions, body language, and visual tools.
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Communicate from your heart; solve problems from you head.
A smile is worth a million times more than sneer.
Be kind to others. Treat people in a way that allow them to maintain their dignity.
Every action brings about a reaction.
Learn to ask for help when you are overwhelmed.
Show people you care by listening to them and trying to understand their point of view. Give compliments freely. An encouraging word at the right moment brings out the best in people.
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Quaternary ammonium compounds (quats), considered non toxic, orderless, and fast acting. Phenol has been used to disinfect implements, is a caustic poison, but it can be safe/effective if used according to instructions.
Ethyl and Isopropyl alcohol has been used to disinfect implements. Must be no less than 70 percent.
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Intergration of surgical procedures and esthetic treatments.
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